G2 Vendor Directory

CDP Agent vs. SAP Customer Data Platform

A side-by-side comparison based on G2 review data.

MetricCDP Agent

by Uniphore

SAP Customer Data Platform

by SAP

Overall rating4.14.4
Review count4556
Ease of use8.49.0
Ease of setup7.37.7
Quality of support9.18.8
Meets requirements8.59.3
NPS36.36363670
Small Business20.5%16.1%
Mid-Market22.7%37.5%
Enterprise56.8%46.4%
Total page views268125
Total LLM citations257255

CDP Agent

ActionIQ by Uniphore is a new kind of customer data platform for enterprise brands, giving marketers easy and secure ways to activate data anywhere in the customer experience. ActionIQ’s unique composable architecture means data can stay securely where it lives, and marketing teams only use the tools they need. ActionIQ recently joined Uniphore to bring native AI capabilities to the CDP — bridging the gap between data, AI and CX. ActionIQ helps dozens of G2K companies across financial services, media, retail, B2B-Tech, and Travel Hospitality to help grow customer acquisition and retention.

Pros

    SAP Customer Data Platform

    SAP Customer Data Platform (CDP) is an enterprise-grade, cloud-native data management platform designed to unify customer data scattered across the front office (marketing, sales) and the back office (ERP, supply chain). By integrating transactional and operational data from SAP S/4HANA with interaction data, CDP creates a single, unified, and real-time customer profile.

    Pros

    • Ease of Use
    • Analytics
    • Integrations
    • Simple
    • Collaboration