G2 Vendor Directory

CDP Agent vs. Data 360 (formerly Salesforce Data Cloud)

A side-by-side comparison based on G2 review data.

MetricCDP Agent

by Uniphore

Data 360 (formerly Salesforce Data Cloud)

by Salesforce

Overall rating4.14.2
Review count45769
Ease of use8.47.9
Ease of setup7.37.6
Quality of support9.18.7
Meets requirements8.59.0
NPS36.36363642.090395
Small Business20.5%25.0%
Mid-Market22.7%40.1%
Enterprise56.8%34.9%
Total page views2683,234
Total LLM citations257724

CDP Agent

ActionIQ by Uniphore is a new kind of customer data platform for enterprise brands, giving marketers easy and secure ways to activate data anywhere in the customer experience. ActionIQ’s unique composable architecture means data can stay securely where it lives, and marketing teams only use the tools they need. ActionIQ recently joined Uniphore to bring native AI capabilities to the CDP — bridging the gap between data, AI and CX. ActionIQ helps dozens of G2K companies across financial services, media, retail, B2B-Tech, and Travel Hospitality to help grow customer acquisition and retention.

Pros

    Data 360 (formerly Salesforce Data Cloud)

    Data 360 is the system of context for the Agentic Enterprise. Natively built on the Salesforce platform, it connects every source of data you have—from data lakes to warehouses—creating a unified view of your business that your teams and AI agents can act on. And with Zero Copy capabilities, you get all of this without the cost or complexity of moving a single byte of data. Instead of relying on outdated information, your employees and AI agents operate from a complete, real-time understanding of your business exactly when it’s needed.

    Pros

    • Platform Integration
    • Ease of Use
    • Easy Integration
    • Data Discovery
    • Integrations
    • Data Integration