CDK vs. AutoLoop Customer Engagement Suite
A side-by-side comparison based on G2 review data.
| Metric | CDK | AutoLoop Customer Engagement Suite |
|---|---|---|
| Overall rating | 4.1 | 4.1 |
| Review count | 155 | 11 |
| Ease of use | 8.4 | 8.4 |
| Ease of setup | 8.8 | 8.9 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 8.8 | 8.9 |
| NPS | 38.562092 | 27.272727 |
| Small Business | 28.4% | 54.5% |
| Mid-Market | 58.1% | 36.4% |
| Enterprise | 13.5% | 9.1% |
| Total page views | 1,525 | 19 |
| Total LLM citations | 3,622 | 0 |
CDK
CDK is a secure, SOC 2-compliant dealership software solution provider who’s fully integrated for all areas of the automotive dealership — from the Front Office, Back Office, Service and Parts, and all areas in between. Our mission is to help dealers sell and service more cars and run more efficient operations by developing solutions and services that streamline workflows, most notably the CDK Dealership Xperience Platform.
AutoLoop Customer Engagement Suite
Car-Research XRM provides the tools to perform the tasks needed to help with customer satisfaction like Real-time dynamic route sheet, key indicator alerts for online repair orders, and more.