CDK CRM vs. Upstart Auto Retail
A side-by-side comparison based on G2 review data.
| Metric | CDK CRM | Upstart Auto Retail |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 77 | 34 |
| Ease of use | 8.8 | 9.5 |
| Ease of setup | 9.0 | 8.7 |
| Quality of support | 8.2 | 9.3 |
| Meets requirements | 8.9 | 9.5 |
| NPS | 56.338028 | 85.294118 |
| Small Business | 24.7% | 50.0% |
| Mid-Market | 57.1% | 44.1% |
| Enterprise | 18.2% | 5.9% |
| Total page views | 238 | 128 |
| Total LLM citations | 1,815 | 1,008 |
CDK CRM
CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.
Upstart Auto Retail
Upstart Auto Retail combines online and in-store digital retail capabilities with financing and manager tools to help you create an omni-channel car buying experience. Upstart Auto Retail | Online: Engage customers with an innovative and comprehensive digital retail platform. Designed with dealers and car buyers in mind, customers can complete their entire deal online with support from staff via live chat and video walk- through tools, or they can pick up where they left off in the showroom.