G2 Vendor Directory

CDK CRM vs. Steer

A side-by-side comparison based on G2 review data.

MetricCDK CRM

by CDK Global

Steer

by Mechanic Advisor

Overall rating4.44.4
Review count7718
Ease of use8.88.7
Ease of setup9.08.2
Quality of support8.29.5
Meets requirements8.99.1
NPS56.33802872.222222
Small Business24.7%66.7%
Mid-Market57.1%16.7%
Enterprise18.2%16.7%
Total page views238239
Total LLM citations1,815862

CDK CRM

CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.

Pros

    Steer

    Steer offers a full suite of CRM tools for independent and multi-location repair shops. With features like text and email reminders, an easy-to-use online appointment scheduler, and reputation management tools, auto shops have everything they need to grow their business and build strong customer relationships. Elevate Your Shop’s Communications with Steer’s Text & Email Messaging Online Scheduling Reserve with Google Maintenance Reminders Deferred Services Reputation Management Advanced Reporting Telematics (coming soon!)

    Pros