CDK CRM vs. Gubagoo
A side-by-side comparison based on G2 review data.
| Metric | CDK CRM | Gubagoo |
|---|---|---|
| Overall rating | 4.4 | 4.3 |
| Review count | 77 | 13 |
| Ease of use | 8.8 | 8.7 |
| Ease of setup | 9.0 | 9.1 |
| Quality of support | 8.2 | 8.4 |
| Meets requirements | 8.9 | 8.7 |
| NPS | 56.338028 | 46.153846 |
| Small Business | 24.7% | 7.7% |
| Mid-Market | 57.1% | 84.6% |
| Enterprise | 18.2% | 7.7% |
| Total page views | 238 | 125 |
| Total LLM citations | 1,815 | 828 |
CDK CRM
CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.
Gubagoo
Gubagoo's ChatSmart is an advanced live chat and messaging platform tailored for automotive dealerships, designed to enhance customer engagement and streamline communication. By integrating seamlessly with dealership websites, ChatSmart facilitates real-time interactions between customers and dealership representatives, ensuring prompt responses to inquiries and fostering a more personalized shopping experience. Key Features and Functionality: - Inventory Sharing: Over 72% of customer chats pertain to vehicle inventory.