G2 Vendor Directory

CDK CRM vs. Dealer.com

A side-by-side comparison based on G2 review data.

MetricCDK CRM

by CDK Global

Dealer.com

by Cox Automotive

Overall rating4.43.8
Review count7732
Ease of use8.88.3
Ease of setup9.08.3
Quality of support8.28.2
Meets requirements8.98.5
NPS56.33802816.129032
Small Business24.7%25.0%
Mid-Market57.1%62.5%
Enterprise18.2%12.5%
Total page views238184
Total LLM citations1,815932

CDK CRM

CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.

Pros

    Dealer.com

    Backed by unmatched expertise and unrivaled consumer behavior data, Dealer.com is the premier digital marketing solution and partner for the automotive industry. Providing an integrated platform of Websites, Advertising, Digital Retailing and Managed Services, Dealer.com allows OEMs, dealer groups, retailers and agencies to leverage advanced digital technology, data and insights to deliver the shortest, fastest and most personalized path to customer engagement.

    Pros