G2 Vendor Directory

CDK CRM vs. Car Wars

A side-by-side comparison based on G2 review data.

MetricCDK CRM

by CDK Global

Car Wars

by Call Box

Overall rating4.44.9
Review count7712
Ease of use8.89.9
Ease of setup9.09.8
Quality of support8.210.0
Meets requirements8.99.9
NPS56.338028100
Small Business24.7%58.3%
Mid-Market57.1%16.7%
Enterprise18.2%25.0%
Total page views238161
Total LLM citations1,815347

CDK CRM

CDK CRM exists to help dealers convert leads into sales, prospects into customers, and customers into trusted long-lasting and rewarding relationships. As pioneers in automotive CRM, we offer a sophisticated yet service-oriented operation that encompasses a dynamic technology platform, a large, responsive call center, and integrations with all DMS providers. Learn why so many dealerships and dealer groups choose to partner with CDK.

Pros

    Car Wars

    Car Wars is the trusted phone solution for top automotive dealers, helping Sales and Service teams boost performance, eliminate missed opportunities, and drive more revenue from the phone. With over 30 years of automotive expertise, Car Wars combines AI-powered technology, smart call tracking, and deep CRM integrations to give dealers unmatched visibility and control over every phone interaction.

    Pros