G2 Vendor Directory

CCC ONE vs. Shopmonkey

A side-by-side comparison based on G2 review data.

MetricCCC ONE

by CCC Intelligent Solutions

Shopmonkey

by Shopmonkey

Overall rating4.74.6
Review count22411
Ease of use9.29.1
Ease of setup9.19.0
Quality of support9.29.1
Meets requirements9.68.8
NPS85.71428672.506083
Small Business42.9%97.6%
Mid-Market33.3%2.2%
Enterprise23.8%0.2%
Total page views1191,683
Total LLM citations16921,890

CCC ONE

Repair management that just works. With CCC ONE, you can drive shop productivity and repair quality with an all-in-one solution.

Pros

    Shopmonkey

    Smart, simple. Built for shop life. Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo.

    Pros

    • Ease of Use
    • Communication
    • Customer Support
    • Customer Communication
    • Integrations
    • Setup Ease