G2 Vendor Directory

CCC ONE vs. Shop-Ware

A side-by-side comparison based on G2 review data.

MetricCCC ONE

by CCC Intelligent Solutions

Shop-Ware

by Shop-Ware

Overall rating4.74.9
Review count2241
Ease of use9.29.8
Ease of setup9.18.9
Quality of support9.29.9
Meets requirements9.69.5
NPS85.71428697.5
Small Business42.9%87.8%
Mid-Market33.3%7.3%
Enterprise23.8%4.9%
Total page views119354
Total LLM citations1691,792

CCC ONE

Repair management that just works. With CCC ONE, you can drive shop productivity and repair quality with an all-in-one solution.

Pros

    Shop-Ware

    Shop-Ware is complete shop management software for independent repair shops and multi-shop organizations, built around one idea: customer experience is the product, and technology is what makes that experience possible. Instead of stitching together a texting app, a separate inspection tool, a spreadsheet for parts, and a bolt-on CRM, Shop-Ware brings the repair order, customer communication, parts, payments, analytics, and marketing into a single system. Independent shops don't lose business because they lack tools.

    Pros