G2 Vendor Directory

Casebook vs. NewOrg

A side-by-side comparison based on G2 review data.

MetricCasebook

by Casebook PBC

NewOrg

by New Org

Overall rating4.34.7
Review count7625
Ease of use8.79.2
Ease of setup8.59.1
Quality of support9.39.8
Meets requirements8.79.4
NPS56.57894784
Small Business84.2%69.6%
Mid-Market13.2%30.4%
Enterprise2.6%0.0%
Total page views390188
Total LLM citations2,140235

Casebook

Built for today’s human services leaders, Casebook empowers social work nonprofits and government agencies to manage everything from intake, case management, reporting—and more, with intuitive tools that streamline workflows, surface real-time data, and support better outcomes. Our configurable platform centralizes tracking, reporting, and communication to reduce operational costs and strengthen team collaboration, Casebook is designed to help you do more, with less complexities and more insights.

Pros

    NewOrg

    NewOrg is a cloud-based case management and data management platform that helps small to mid-sized nonprofits, human services organizations, and government programs manage services, people, reporting, and workflows across one or multiple programs. The platform includes CRM-style tools for tracking donors, volunteers, clients, partners, communications, and engagement history, while also supporting case notes, service delivery, documents, portals, grants, outcomes, and configurable reporting. Many organizations rely on separate tools to manage programs, people, documentation, and reporting.

    Pros

    • Customer Support
    • Report Generation
    • Reporting
    • Response Time
    • Ease of Use
    • Time-saving