G2 Vendor Directory

CARTO vs. ArcGIS Online

A side-by-side comparison based on G2 review data.

MetricCARTO

by CartoDB

ArcGIS Online

by Esri

Overall rating4.54.5
Review count78190
Ease of use8.98.6
Ease of setup9.38.6
Quality of support9.28.7
Meets requirements8.88.8
NPS70.312562.643678
Small Business47.4%28.4%
Mid-Market21.8%40.0%
Enterprise30.8%31.6%
Total page views576306
Total LLM citations6,3611,303

CARTO

CARTO is the leading Agentic GIS platform. Unlike other GIS systems, CARTO removes data fragmentation and technical bottlenecks by letting you build AI Agents, geospatial workflows, and interactive maps directly inside your cloud data warehouse or lakehouse. With CARTO for Agents, those same capabilities extend into the agentic platforms your teams already use, so spatial analysis and reports run at scale without manual effort.

Pros

  • Ease of Use
  • Map Creation
  • 3D Visualization
  • Data Visualization
  • Visualization
  • Data Management

ArcGIS Online

Connect people, locations, and data using interactive maps created with ArcGIS Online. Quickly create maps by dropping in your spreadsheet and mashing it up with other location data included in ArcGIS Online. Apply Smart Mapping styles to make your data visually stunning and use intuitive analysis tools to deliver location intelligence. Add valuable context to your data by combining it with Esri’s demographic and lifestyle data. Work collaboratively with your colleagues to build maps and apps. Instantly share your maps and apps with anyone, anywhere.

Pros

  • Ease of Use
  • Feature Functionality
  • Features
  • Tools
  • Data Management
  • Powerful Tools