G2 Vendor Directory

Car Wars vs. Dealertrack DMS

A side-by-side comparison based on G2 review data.

MetricCar Wars

by Call Box

Dealertrack DMS

by Cox Automotive

Overall rating4.94.4
Review count1243
Ease of use9.99.1
Ease of setup9.88.7
Quality of support10.09.2
Meets requirements9.99.5
NPS10058.536585
Small Business58.3%20.9%
Mid-Market16.7%74.4%
Enterprise25.0%4.7%
Total page views161383
Total LLM citations3472,122

Car Wars

Car Wars is the trusted phone solution for top automotive dealers, helping Sales and Service teams boost performance, eliminate missed opportunities, and drive more revenue from the phone. With over 30 years of automotive expertise, Car Wars combines AI-powered technology, smart call tracking, and deep CRM integrations to give dealers unmatched visibility and control over every phone interaction.

Pros

    Dealertrack DMS

    Dealertrack DMS is the only DMS solution backed by the power of Cox Automotive. With easy-to-learn software, open integrations, connected processes, and intelligent, cloud-based technology, Dealertrack DMS allows dealers to improve efficiency and profitability throughout their dealership, and thrive in an everchanging automotive market.

    Pros