Capterra vs. GetApp
A side-by-side comparison based on G2 review data.
| Metric | Capterra | GetApp |
|---|---|---|
| Overall rating | 3.9 | 4.0 |
| Review count | 151 | 16 |
| Ease of use | 8.7 | 8.7 |
| Ease of setup | 8.2 | 0.0 |
| Quality of support | 7.9 | 7.9 |
| Meets requirements | 8.4 | 8.5 |
| NPS | 37.414966 | 43.75 |
| Small Business | 54.8% | 50.0% |
| Mid-Market | 28.8% | 31.3% |
| Enterprise | 16.4% | 18.8% |
| Total page views | 8,211 | 394 |
| Total LLM citations | 320,594 | 8,413 |
Capterra
Capterra is a comprehensive online software marketplace designed to assist businesses in discovering, comparing, and selecting the most suitable software solutions for their specific needs. By providing access to millions of verified user reviews across a diverse range of software categories—including customer relationship management (CRM), project management, accounting, human resources (HR), and marketing tools—Capterra empowers organizations to make informed, data-driven purchasing decisions.
- Ease of Use
- Real Reviews
- Features
- Authenticity
- Software Selection
- Tool Comparison
GetApp
GetApp is the specialized discovery engine for small to mid-sized businesses that need a deeper look at the technical details. We focus on the factors that truly impact your workflow—like native integrations and specific feature capabilities. By analyzing over 2.5 million verified user reviews, GetApp provides clear, digestible insights that help you build a cohesive tech stack with confidence. We synthesize feedback into AI-powered review summaries, giving you a clear picture of a product’s strengths and weaknesses in seconds.