G2 Vendor Directory

Capsule CRM vs. ServiceDeck

A side-by-side comparison based on G2 review data.

MetricCapsule CRM

by Capsule

ServiceDeck

by ServiceDeck

Overall rating4.74.5
Review count52835
Ease of use9.59.1
Ease of setup9.48.7
Quality of support9.59.1
Meets requirements9.19.1
NPS84.51242860.606061
Small Business93.1%58.8%
Mid-Market6.6%26.5%
Enterprise0.4%14.7%
Total page views1,773104
Total LLM citations18,72866

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup

ServiceDeck

ServiceDeck is a powerful field service management (FSM) software designed to revolutionize your field service operations. Ideal for service providers like plumbers, electricians, cleaners, landscapers, and many others, ServiceDeck streamlines operations, automates processes, and enhances customer connections with its cutting-edge dispatching software and field worker management tools. Explore the incredible features ServiceDeck provides: šŸ”— Connect - Marketplace: An AI-Powered marketplace tailored to your business, offering instant access to new markets, clients, and projects.

Pros

  • Features
  • Ease of Use
  • Response Time
  • Customer Support
  • Mobile App
  • User-Friendly