G2 Vendor Directory

Capsule CRM vs. Quickbase

A side-by-side comparison based on G2 review data.

MetricCapsule CRM

by Capsule

Quickbase

by Quickbase

Overall rating4.74.5
Review count5281,649
Ease of use9.58.8
Ease of setup9.48.6
Quality of support9.58.8
Meets requirements9.18.9
NPS84.51242862.993631
Small Business93.1%30.6%
Mid-Market6.6%42.1%
Enterprise0.4%27.3%
Total page views1,7735,150
Total LLM citations18,72811,140

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup

Quickbase

Quickbase is an AI-driven platform designed to help businesses streamline their operations by adapting to their unique workflows and processes. Unlike traditional off-the-shelf software, which often requires users to conform to predefined structures, Quickbase empowers organizations to create customized solutions that align with their specific needs. This flexibility is crucial for companies seeking to eliminate inefficiencies and reduce the burden of 'Gray Work' - what we call the time-consuming tasks and manual processes that arise from using rigid software systems.

Pros

  • Ease of Use
  • Customization
  • Customizability
  • Flexibility
  • Customization Options
  • Automation