Capsule CRM vs. Knowify
A side-by-side comparison based on G2 review data.
| Metric | Capsule CRM | Knowify |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 528 | 103 |
| Ease of use | 9.5 | 9.0 |
| Ease of setup | 9.4 | 8.7 |
| Quality of support | 9.5 | 9.4 |
| Meets requirements | 9.1 | 8.6 |
| NPS | 84.512428 | 62.745098 |
| Small Business | 93.1% | 86.3% |
| Mid-Market | 6.6% | 11.8% |
| Enterprise | 0.4% | 2.0% |
| Total page views | 1,773 | 780 |
| Total LLM citations | 18,728 | 11,078 |
Capsule CRM
Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.
- Ease of Use
- Customer Support
- User-Friendly
- Simplicity
- Task Management
- Easy Setup
Knowify
**NEW** - Knowify now connects directly to AI platforms like Claude and ChatGPT. No generic AI advice. No reports to build. No analyst to hire. Just the insights you need to grow with confidence. ✅ “What jobs need my attention this week?” ✅ “What’s my WIP this month?” ✅ “Who’s making me the most money on commercial work?” Every job. Every number. Everything that drives profitability. Any question you’ve every had about your business. Now all you have to do is ask. ------------------------------------------------- Knowify is job management software built for trade contractors.
- Ease of Use
- Customer Support
- Data Management
- Helpful
- Efficiency Improvement
- Integrations