Capsule CRM vs. improveit 360
A side-by-side comparison based on G2 review data.
| Metric | Capsule CRM | improveit 360 |
|---|---|---|
| Overall rating | 4.7 | 4.6 |
| Review count | 528 | 13 |
| Ease of use | 9.5 | 8.7 |
| Ease of setup | 9.4 | 9.3 |
| Quality of support | 9.5 | 8.7 |
| Meets requirements | 9.1 | 8.7 |
| NPS | 84.512428 | 69.230769 |
| Small Business | 93.1% | 69.2% |
| Mid-Market | 6.6% | 23.1% |
| Enterprise | 0.4% | 7.7% |
| Total page views | 1,773 | 141 |
| Total LLM citations | 18,728 | 199 |
Capsule CRM
Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.
- Ease of Use
- Customer Support
- User-Friendly
- Simplicity
- Task Management
- Easy Setup
improveit 360
improveit 360 is the enterprise home improvement and remodeling CRM built for residential businesses ready to scale. Built natively on Salesforce and purpose-configured for the home improvement industry, improveit 360 connects marketing, sales, and production in one customizable platform — giving growing companies the visibility, automation, and control to operate at scale, without the cost or complexity of a custom Salesforce build.