G2 Vendor Directory

Capsule CRM vs. Followup CRM

A side-by-side comparison based on G2 review data.

MetricCapsule CRM

by Capsule

Followup CRM

by Followup CRM

Overall rating4.74.4
Review count52859
Ease of use9.59.1
Ease of setup9.48.6
Quality of support9.59.0
Meets requirements9.18.8
NPS84.51242864.912281
Small Business93.1%61.0%
Mid-Market6.6%39.0%
Enterprise0.4%0.0%
Total page views1,773285
Total LLM citations18,728455

Capsule CRM

Capsule CRM is a customer relationship management (CRM) software solution that helps small and medium-sized businesses win more business, keep more clients, and deliver consistently great work. It gives sales, marketing, and service teams one organized place to see every contact, conversation, and deal - so nothing falls through the cracks, and no one's digging through scattered spreadsheets or half-updated tools just to find out where things stand.

Pros

  • Ease of Use
  • Customer Support
  • User-Friendly
  • Simplicity
  • Task Management
  • Easy Setup

Followup CRM

The #1 CRM For Commercial Contractors! Followup CRM is a Construction CRM that provides a simple, user-friendly, tracking solution geared towards increasing sales revenues. Followup CRM helps users track and convert leads, grow an unlimited database of contacts, analyze real-time dashboard reports, properly communicate with your team, and so much more.

Pros

  • Tracking