G2 Vendor Directory

uniFLOW vs. Micro Focus Service Manager (formerly HP Service Manager)

A side-by-side comparison based on G2 review data.

MetricuniFLOW

by Canon

Micro Focus Service Manager (formerly HP Service Manager)

by OpenText

Overall rating4.14.0
Review count4521
Ease of use8.88.6
Ease of setup7.36.2
Quality of support8.58.1
Meets requirements8.77.5
NPS40.4761914.285714
Small Business28.9%15.0%
Mid-Market44.4%35.0%
Enterprise26.7%50.0%
Total page views19583
Total LLM citations53018

uniFLOW

uniFLOW is a comprehensive print and document management solution designed to streamline printing, scanning, and device management within organizations. Its modular architecture allows businesses to tailor the system to their specific needs, enhancing productivity and reducing operational costs. Key Features and Functionality: - Secure Printing: Ensures that documents are only released upon user authentication, safeguarding sensitive information. - Mobile Printing: Supports printing from various mobile devices, providing flexibility for users working remotely or on the go.

Pros

  • Printing Management
  • Secure Printing
  • Waste Reduction
  • Easy Setup
  • Easy Management
  • Remote Access

Micro Focus Service Manager (formerly HP Service Manager)

HP Service Anywhere and Service Manager service desk software handle change and incident management.

Pros