CallView 360 vs. ResponseTap
A side-by-side comparison based on G2 review data.
| Metric | CallView 360 | ResponseTap |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 11 | 89 |
| Ease of use | 9.6 | 8.7 |
| Ease of setup | 9.3 | 8.4 |
| Quality of support | 9.1 | 9.3 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 90 | 67.46988 |
| Small Business | 45.5% | 41.6% |
| Mid-Market | 45.5% | 42.7% |
| Enterprise | 9.1% | 15.7% |
| Total page views | 19 | 32 |
| Total LLM citations | 25 | 35 |
CallView 360
Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.
ResponseTap
By allowing marketers to connect the customer journey to the phone call, and call centres to start the conversation where the online journey left off, ResponseTap's Call Intelligence helps businesses optimise campaigns, maximise sales and improve the customer experience. Over 1,600 brands use ResponseTap to reveal the campaigns, channels and keywords that make customers pick up the phone – with customers including Aviva, Virgin Money, Hiscox, Wickes and WhatCar?