G2 Vendor Directory

CallView 360 vs. ITC Cloud

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

ITC Cloud

by In-Telecom

Overall rating4.74.4
Review count1120
Ease of use9.69.2
Ease of setup9.39.1
Quality of support9.19.6
Meets requirements9.58.9
NPS9057.894737
Small Business45.5%45.0%
Mid-Market45.5%45.0%
Enterprise9.1%10.0%
Total page views1927
Total LLM citations2511

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    ITC Cloud

    As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

    Pros

    • Ease of Use
    • Efficiency
    • Reliability
    • Affordable
    • Remote Work
    • Cost Efficiency