G2 Vendor Directory

CallView 360 vs. Invoca

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

Invoca

by Invoca

Overall rating4.74.5
Review count11967
Ease of use9.68.6
Ease of setup9.38.3
Quality of support9.19.2
Meets requirements9.59.0
NPS9067.170626
Small Business45.5%38.4%
Mid-Market45.5%34.1%
Enterprise9.1%27.5%
Total page views191,183
Total LLM citations256,816

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    Invoca

    Which of your campaigns drive the best phone leads? Are you losing sales because of bad call experiences? Are you getting credit for all of your conversions? Invoca helps businesses drive revenue growth by unlocking new data from calls, so they can acquire and retain more customers for less money. With Invoca's revenue execution platform, businesses are driving unbelievable results: • Marketing teams — like the one at Rogers Communications — are driving up lead quality and driving down acquisition costs by 82% • Contact centers — like the one at MoneySolver — are boosting agent performance

    Pros

    • Helpful
    • Ease of Use
    • Analytics
    • Customer Support
    • Reporting
    • Attribution Accuracy