CallView 360 vs. CallRail
A side-by-side comparison based on G2 review data.
| Metric | CallView 360 | CallRail |
|---|---|---|
| Overall rating | 4.7 | 4.5 |
| Review count | 11 | 1,915 |
| Ease of use | 9.6 | 9.2 |
| Ease of setup | 9.3 | 9.1 |
| Quality of support | 9.1 | 9.0 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 90 | 72.094298 |
| Small Business | 45.5% | 74.6% |
| Mid-Market | 45.5% | 22.4% |
| Enterprise | 9.1% | 3.0% |
| Total page views | 19 | 3,614 |
| Total LLM citations | 25 | 36,325 |
CallView 360
Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.
CallRail
CallRail is the lead engagement platform that makes it easy for businesses to attract more leads, convert more customers, and optimize their marketing. Serving more than 220,000 businesses worldwide, CallRail’s AI-powered solutions help businesses attribute each call, text, chat and form to their marketing journey, use insights from their conversations to better understand their buyers, and eliminate missed opportunities with AI that can handle lead interactions 24/7.
- Ease of Use
- Features
- Call Tracking
- Helpful
- Call Recording
- Attribution Accuracy