G2 Vendor Directory

CallView 360 vs. CallFire

A side-by-side comparison based on G2 review data.

MetricCallView 360

by Dial 800

CallFire

by CallFire

Overall rating4.74.4
Review count1184
Ease of use9.68.8
Ease of setup9.38.9
Quality of support9.19.1
Meets requirements9.59.2
NPS9052.5
Small Business45.5%69.0%
Mid-Market45.5%23.8%
Enterprise9.1%7.1%
Total page views19103
Total LLM citations25326

CallView 360

Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.

Pros

    CallFire

    CallFire provides easy-to-use, self-service voice marketing solutions to thousands of businesses across the US & Canada. We specialize in helping local businesses grow and retain their revenue with outreach and engagement services such as IVR, Voice Broadcast and Call Tracking. In addition to serving local businesses, CallFire empowers non-profits, religious groups and other organizations to connect more effectively with their audiences. CallFire is headquartered in Santa Monica, California with affiliated offices in Austin, Texas and Kiev, Ukraine.

    Pros