CallView 360 vs. Call Box
A side-by-side comparison based on G2 review data.
| Metric | CallView 360 | Call Box |
|---|---|---|
| Overall rating | 4.7 | 4.2 |
| Review count | 11 | 80 |
| Ease of use | 9.6 | 8.8 |
| Ease of setup | 9.3 | 8.8 |
| Quality of support | 9.1 | 8.6 |
| Meets requirements | 9.5 | 8.6 |
| NPS | 90 | 47.435897 |
| Small Business | 45.5% | 61.8% |
| Mid-Market | 45.5% | 28.9% |
| Enterprise | 9.1% | 9.2% |
| Total page views | 19 | 96 |
| Total LLM citations | 25 | 160 |
CallView 360
Dial800 is the go-to resource for thousands of businesses every year with over 25 years of experience providing essential call tracking, analytics, and cloud-based communication software. With Dial800, every call goes further through bold analytics and meaningful insights. CallView360® gives you complete tracking for calls and texts, providing hundreds of data points for every customer interaction.
Call Box
Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988.