G2 Vendor Directory

CallTrax Plus vs. Call Box

A side-by-side comparison based on G2 review data.

MetricCallTrax Plus

by That Company

Call Box

by Call Box

Overall rating4.44.2
Review count1380
Ease of use8.18.8
Ease of setup6.48.8
Quality of support9.08.6
Meets requirements8.78.6
NPS53.84615447.435897
Small Business38.5%61.8%
Mid-Market46.2%28.9%
Enterprise15.4%9.2%
Total page views996
Total LLM citations4160

CallTrax Plus

CallTrax Plus' ad tracking service is an ad tracking tool that helps you track marketing by accurately collecting data about phone responses to your various efforts.

Pros

    Call Box

    Call Box is the leading provider of phone call tracking and comprehensive phone solutions. The company's innovative software empowers more than 46,000 businesses to Own the Phone by understanding what generates their best phone leads and how their people are handling those leads to achieve optimal call outcomes. Call Box leverages a unique combination of human reviewers and artificial intelligence to provide insight into every call to uncover gaps in phone processes and offer proactive solutions. Call Box is based in Dallas, TX and was founded in 1988.

    Pros