CallidusCloud Clicktools vs. UserTesting
A side-by-side comparison based on G2 review data.
| Metric | CallidusCloud Clicktools | UserTesting |
|---|---|---|
| Overall rating | 4.3 | 4.4 |
| Review count | 66 | 794 |
| Ease of use | 8.6 | 8.7 |
| Ease of setup | 8.2 | 8.8 |
| Quality of support | 9.1 | 9.1 |
| Meets requirements | 8.6 | 8.8 |
| NPS | 61.538462 | 64.130435 |
| Small Business | 17.2% | 21.2% |
| Mid-Market | 35.9% | 37.5% |
| Enterprise | 46.9% | 41.2% |
| Total page views | 135 | 2,435 |
| Total LLM citations | 81 | 25,139 |
CallidusCloud Clicktools
SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...
UserTesting
UserTesting is the leader in human insight. Our Human Insight Engine empowers teams to validate decisions, co-innovate at scale, and accelerate the path to their best products and experiences. By embedding real human feedback into every stage of development—from ideation to launch—organizations can eliminate guesswork, align stakeholders, and deliver experiences that truly meet evolving customer needs.
- Ease of Use
- Helpful
- Time-saving
- Customer Support
- Features
- Testing Process