G2 Vendor Directory

CallidusCloud Clicktools vs. Listen360

A side-by-side comparison based on G2 review data.

MetricCallidusCloud Clicktools

by SAP

Listen360

by EverCommerce

Overall rating4.34.5
Review count6646
Ease of use8.69.5
Ease of setup8.29.0
Quality of support9.19.4
Meets requirements8.69.2
NPS61.53846270.454545
Small Business17.2%40.0%
Mid-Market35.9%46.7%
Enterprise46.9%13.3%
Total page views135121
Total LLM citations81330

CallidusCloud Clicktools

SAP Clicktools enables business to drive sales and refine service though automated and actionable customer data. Utilizing deep out-of-the-box integration, Clicktools Enterprise Feedback Management allows business users to capture rich customer sentiment, refine centralized 360 account data, and engage customers with automated workflows to improve sales, refine service, identify new opportunities, and more...

Pros

    Listen360

    Listen360 is a powerful, NPS-based customer engagement and local marketing platform for businesses that understand customer feedback is key to creating loyalty, making smart decisions and growing their operation. Listen360 enables businesses to engage customers, take necessary action to improve deficiencies, and transform delighted customers into brand advocates via social media, online review sites, and seller ratings. We help businesses around the world build better customer relationships.

    Pros

    • Efficiency Improvement
    • Customer Support
    • Data Management