Call Center for Skype vs. Nextiva
A side-by-side comparison based on G2 review data.
| Metric | Call Center for Skype | Nextiva |
|---|---|---|
| Overall rating | 4.3 | 4.5 |
| Review count | 14 | 3,685 |
| Ease of use | 8.7 | 8.9 |
| Ease of setup | 9.0 | 8.7 |
| Quality of support | 8.2 | 9.2 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 42.857143 | 67.041404 |
| Small Business | 57.1% | 76.7% |
| Mid-Market | 14.3% | 22.1% |
| Enterprise | 28.6% | 1.2% |
| Total page views | 41 | 8,328 |
| Total LLM citations | 19 | 15,292 |
Call Center for Skype
Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.
- Helpful
Nextiva
Nextiva is a Unified CXM company that provides AI-powered customer experience solutions. Nextiva powers 100,000+ businesses and billions of conversations every year with its all-in-one customer experience platform. From one AI-powered communication hub, Nextiva transforms the way businesses engage with their customers. The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone for 15 years.
- Customer Support
- Ease of Use
- Helpful
- Easy Setup
- Reliability
- Customer Service