G2 Vendor Directory

Call Center for Skype vs. ITC Cloud

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

ITC Cloud

by In-Telecom

Overall rating4.34.4
Review count1420
Ease of use8.79.2
Ease of setup9.09.1
Quality of support8.29.6
Meets requirements8.68.9
NPS42.85714357.894737
Small Business57.1%45.0%
Mid-Market14.3%45.0%
Enterprise28.6%10.0%
Total page views4127
Total LLM citations1911

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

ITC Cloud

As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner. ITC Cloud is also backed by 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Pros

  • Ease of Use
  • Efficiency
  • Reliability
  • Affordable
  • Remote Work
  • Cost Efficiency