G2 Vendor Directory

Call Center for Skype vs. Intermedia Unite

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

Intermedia Unite

by Intermedia

Overall rating4.34.5
Review count14523
Ease of use8.79.2
Ease of setup9.09.1
Quality of support8.28.9
Meets requirements8.69.1
NPS42.85714366.468254
Small Business57.1%67.3%
Mid-Market14.3%20.8%
Enterprise28.6%11.9%
Total page views41657
Total LLM citations193,450

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

Intermedia Unite

Intermedia Unite® is a comprehensive business communications solution designed to streamline collaboration, enhance customer engagement, and improve team productivity. By integrating various communication tools into a single platform, Unite eliminates the need for multiple fragmented applications, allowing users to connect seamlessly from any location. This all-in-one platform is particularly beneficial for organizations looking to foster a collaborative work environment while maintaining efficiency in their operations.

Pros

  • Ease of Use
  • Customer Support
  • Customer Service
  • Intuitive
  • Reliability
  • Quick Setup