G2 Vendor Directory

Call Center for Skype vs. CallTower

A side-by-side comparison based on G2 review data.

MetricCall Center for Skype

by PrettyMay

CallTower

by CallTower

Overall rating4.34.3
Review count14388
Ease of use8.78.9
Ease of setup9.08.7
Quality of support8.28.9
Meets requirements8.69.2
NPS42.85714353.926702
Small Business57.1%25.2%
Mid-Market14.3%63.3%
Enterprise28.6%11.5%
Total page views41937
Total LLM citations191,241

Call Center for Skype

Call Center for Skype is a software based Skype IP PBX that allows you to implement a Skype system with auto-attendant, interactive voice response, automatic call distribuiton, call recording, and voicemail capabilities.

Pros

  • Helpful

CallTower

Since 2002, CallTower has been at the forefront of transforming global communication, emerging as a leader in enterprise-class cloud communication, collaboration, and CX solutions. We empower businesses with cutting-edge technologies like Microsoft® Teams Operator Connect, Webex by Cisco®, Zoom Phone, and AI-driven contact center solutions, including Webex Contact Center, Five9, and Genesys.

Pros

  • Customer Support
  • Helpful
  • Reliability
  • Ease of Use
  • Customer Service
  • Easy Setup