G2 Vendor Directory

Caldera Forms vs. SurveySparrow

A side-by-side comparison based on G2 review data.

MetricCaldera Forms

by Caldera Labs

SurveySparrow

by SurveySparrow Inc.

Overall rating4.54.4
Review count142,065
Ease of use8.79.2
Ease of setup8.39.1
Quality of support7.09.0
Meets requirements9.28.9
NPS61.53846262.827484
Small Business21.4%68.5%
Mid-Market78.6%24.5%
Enterprise0.0%7.0%
Total page views201,968
Total LLM citations1912,555

Caldera Forms

Caldera Forms is a free and powerful WordPress plugin that creates responsive forms with a simple drag and drop editor. Caldera Forms’ visual editor simplifies form building for WordPress. Set up your form with multiple columns, add additional pages, and funnel user responses with conditional logic to get more robust data and relevant information from your customers and site visitors. Anti-spam, AJAX, notification emails, and database entry tracking are enabled by default.

Pros

    SurveySparrow

    SurveySparrow is the AI-powered CX platform that turns customer feedback into action on its own. Say a customer gives a low satisfaction score. SurveySparrow opens a ticket, assigns your success team, notifies Slack, and sends a follow-up. Nobody has to step in. Built so anyone on your team can run it. SurveySparrow collects feedback, understands it, and acts on it automatically. Collect: Conversational Surveys, with Echo, our AI, asking the natural follow-up in real time, lift response rates by 40%.

    Pros

    • Ease of Use
    • User Interface
    • Helpful
    • User Experience
    • Features
    • Intuitive