Calabrio ONE vs. NobelBiz OMNI+
A side-by-side comparison based on G2 review data.
| Metric | Calabrio ONE | NobelBiz OMNI+ |
|---|---|---|
| Overall rating | 4.4 | 4.8 |
| Review count | 447 | 18 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 8.8 | 8.2 |
| Quality of support | 9.1 | 9.9 |
| Meets requirements | 9.0 | 9.6 |
| NPS | 60.91954 | 83.333333 |
| Small Business | 8.2% | 33.3% |
| Mid-Market | 55.2% | 66.7% |
| Enterprise | 36.6% | 0.0% |
| Total page views | 1,030 | 80 |
| Total LLM citations | 3,813 | 50 |
Calabrio ONE
Calabrio ONE is now Verint. The workforce engagement and contact center intelligence capabilities you knew as Calabrio ONE are now offered through Verint CX Automation Platform – with expanded AI capabilities, deeper integrations, and the same focus on agent experience and customer outcomes. The Verint CX Automation Platform helps contact centers automate CX workflows and deliver measurable outcomes. Built to run on your existing infrastructure, it integrates with any CCaaS, CRM, or AI model.
- Ease of Use
- Features
- Efficiency
- Scheduling
- Customer Support
- User Interface
NobelBiz OMNI+
The NobelBiz OMNI+ cloud call center solution is our software product designed to be fully compatible with our carrier network, taking it to new heights of performance. NobelBiz OMNI+ has a unique blend of capabilities: from Omnichannel, Impressive API integrations, and fast implementation, to simple cross-channel campaign setup and remote work, to name but a few. NobelBiz OMNI+ is a true customizable powerhouse of productivity that integrates all main functions of a complete cloud contact center solution.