G2 Vendor Directory

CA Service Desk Manager vs. Setapp

A side-by-side comparison based on G2 review data.

MetricCA Service Desk Manager

by Broadcom

Setapp

by Setapp

Overall rating4.24.6
Review count2034
Ease of use8.49.9
Ease of setup7.49.5
Quality of support8.68.0
Meets requirements8.79.4
NPS47.36842181.818182
Small Business15.0%69.7%
Mid-Market30.0%24.2%
Enterprise55.0%6.1%
Total page views90228
Total LLM citations1052,230

CA Service Desk Manager

Formerly known as CA Service Management, Clarity SM believes delivering quality service and attaining service management maturity does not equate to a costly-to-operate software solution with a complex user experience. Clarity SM (Service Management) delivers a modern, social media-based user experience to access knowledge, collaborate, resolve issues, request services and manage IT assets to help make sure your business consumers don’t skip a beat. The xFlow innovation-award-winning user experience provides analysts with tools and context to embrace the team and make every moment count.

Pros

    Setapp

    Setapp is a unified marketplace for Mac and iPhone users to discover and get hand-picked, secure apps. The platform offers two ways to access apps: Setapp Membership — a subscription to 260+ hand-picked apps for Mac, iOS, and web for one flat fee, with unlimited access, no ads, and no in-app purchases. Setapp Marketplace — a platform where users can buy individual apps from vetted developers on flexible terms, without a Membership.

    Pros

    • Features
    • Ease of Use