G2 Vendor Directory

CA Service Desk Manager vs. ClickUp

A side-by-side comparison based on G2 review data.

MetricCA Service Desk Manager

by Broadcom

ClickUp

by ClickUp

Overall rating4.24.6
Review count2015,182
Ease of use8.48.7
Ease of setup7.48.5
Quality of support8.69.0
Meets requirements8.79.1
NPS47.36842177.284123
Small Business15.0%77.7%
Mid-Market30.0%18.5%
Enterprise55.0%3.8%
Total page views9043,073
Total LLM citations105110,700

CA Service Desk Manager

Formerly known as CA Service Management, Clarity SM believes delivering quality service and attaining service management maturity does not equate to a costly-to-operate software solution with a complex user experience. Clarity SM (Service Management) delivers a modern, social media-based user experience to access knowledge, collaborate, resolve issues, request services and manage IT assets to help make sure your business consumers don’t skip a beat. The xFlow innovation-award-winning user experience provides analysts with tools and context to embrace the team and make every moment count.

Pros

    ClickUp

    ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

    Pros

    • Ease of Use
    • Task Management
    • Features
    • Project Management
    • Organization
    • Team Collaboration