G2 Vendor Directory

C2 ITSM vs. Pulseway

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

Pulseway

by MMSoft Design

Overall rating4.24.5
Review count40125
Ease of use8.79.2
Ease of setup7.89.1
Quality of support8.49.1
Meets requirements8.69.2
NPS46.15384668.852459
Small Business5.0%52.4%
Mid-Market57.5%42.7%
Enterprise37.5%4.8%
Total page views105537
Total LLM citations2493,310

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    Pulseway

    Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface.

    Pros

    • Ease of Use
    • Customer Support
    • Features
    • Monitoring
    • Responsive Support
    • Intuitive