G2 Vendor Directory

C2 ITSM vs. OpsRamp

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

OpsRamp

by OpsRamp

Overall rating4.24.1
Review count4024
Ease of use8.77.9
Ease of setup7.87.7
Quality of support8.47.9
Meets requirements8.67.9
NPS46.15384645.454545
Small Business5.0%16.7%
Mid-Market57.5%29.2%
Enterprise37.5%54.2%
Total page views105199
Total LLM citations249658

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    OpsRamp

    OpsRamp’s modern, SaaS-based platform provides enterprise IT teams and managed service providers comprehensive IT operations management (ITOM) from discovery to monitoring to remediation and automation in a single, unified solution.

    Pros

    • Customer Support
    • Easy Integrations
    • Visibility
    • Ease of Use
    • Customer Satisfaction
    • Monitoring