G2 Vendor Directory

C2 ITSM vs. OpenText Operations Bridge (OpsBridge)

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

OpenText Operations Bridge (OpsBridge)

by OpenText

Overall rating4.24.0
Review count4036
Ease of use8.77.7
Ease of setup7.87.6
Quality of support8.47.0
Meets requirements8.68.2
NPS46.15384650
Small Business5.0%2.8%
Mid-Market57.5%2.8%
Enterprise37.5%94.4%
Total page views105232
Total LLM citations249594

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    OpenText Operations Bridge (OpsBridge)

    Micro Focus is now part of OpenText! OpenText™ Operations Bridge (OpsBridge) automatically monitors and analyzes the health and performance of Hybrid IT resources across any device, operating system, database, application, or service on all data types. With industry-leading AIOps capabilities, including event consolidation engines and noise reduction technology, it uniquely integrates end-to-end service awareness with rule and machine learning-based event correlation capabilities.

    Pros

    • Monitoring Services
    • Monitoring
    • Infrastructure Monitoring
    • Monitoring Ease