G2 Vendor Directory

C2 ITSM vs. Onspring

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

Onspring

by Onspring Technologies

Overall rating4.24.7
Review count40109
Ease of use8.78.8
Ease of setup7.88.6
Quality of support8.49.5
Meets requirements8.69.1
NPS46.15384680.373832
Small Business5.0%12.8%
Mid-Market57.5%33.9%
Enterprise37.5%53.2%
Total page views105858
Total LLM citations2493,794

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    Onspring

    Onspring is an award-winning GRC process automation and reporting software. Our SaaS platform is known for its flexibility and ease of use for end-users and administrators. Simple, no-code, drag-and-drop functionality makes it easy to create new applications, workflows, and reports independently without relying on IT or developers and subject to IT timelines and competing priorities.

    Pros

    • Customization
    • Ease of Use
    • Customizability
    • Customer Support
    • Features
    • Simple