C2 ITSM vs. Oh Dear
A side-by-side comparison based on G2 review data.
| Metric | C2 ITSM | Oh Dear |
|---|---|---|
| Overall rating | 4.2 | 4.7 |
| Review count | 40 | 36 |
| Ease of use | 8.7 | 9.5 |
| Ease of setup | 7.8 | 9.6 |
| Quality of support | 8.4 | 9.5 |
| Meets requirements | 8.6 | 9.2 |
| NPS | 46.153846 | 80.555556 |
| Small Business | 5.0% | 91.4% |
| Mid-Market | 57.5% | 5.7% |
| Enterprise | 37.5% | 2.9% |
| Total page views | 105 | 289 |
| Total LLM citations | 249 | 1,315 |
C2 ITSM
C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.
Oh Dear
Oh Dear monitors the health of every website a team manages. Oh Dear checks uptime every minute from multiple locations and monitors SSL certificates, DNS records, domain expiration, scheduled tasks, broken links, mixed content, performance, Lighthouse, APIs, application health, ping, TCP ports, sitemaps, DNS blocklists and exposed ports. Oh Dear sends alerts through email, Slack, Microsoft Teams, PagerDuty, Opsgenie and webhooks. Oh Dear includes branded status pages, client-ready reports, unlimited users and every monitoring feature on every plan.
- Easy Setup
- Time Saving
- Ease of Use
- Notifications
- Customer Support
- Monitoring