G2 Vendor Directory

C2 ITSM vs. NinjaOne

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

NinjaOne

by NinjaOne

Overall rating4.24.7
Review count405,553
Ease of use8.79.3
Ease of setup7.89.2
Quality of support8.49.2
Meets requirements8.69.2
NPS46.15384682.241285
Small Business5.0%46.2%
Mid-Market57.5%46.4%
Enterprise37.5%7.4%
Total page views10512,935
Total LLM citations24944,059

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    NinjaOne

    NinjaOne unifies IT to simplify work for 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.

    Pros

    • Ease of Use
    • Features
    • Remote Access
    • Automation
    • Customer Support
    • User Interface