G2 Vendor Directory

C2 ITSM vs. Acuity STREAM

A side-by-side comparison based on G2 review data.

MetricC2 ITSM

by SherWeb

Acuity STREAM

by Acuity Risk Management LLP

Overall rating4.24.5
Review count4028
Ease of use8.78.1
Ease of setup7.88.2
Quality of support8.49.6
Meets requirements8.68.5
NPS46.15384674.074074
Small Business5.0%14.8%
Mid-Market57.5%44.4%
Enterprise37.5%40.7%
Total page views105107
Total LLM citations24956

C2 ITSM

C2 ITSM is a comprehensive IT service management solution designed to help organizations of all sizes streamline their IT operations, boost productivity, and enhance customer service. Built on a flexible and customizable framework, C2 ITSM adapts to the unique workflows and processes of each organization, offering a tailored approach to IT service management that aligns with specific operational requirements.

Pros

    Acuity STREAM

    Acuity’s STREAM Integrated Risk Management platform provides a clear line of sight into cyber, IT and operational risk allowing businesses to make informed strategic decisions and build resilience. Through centralization and automation, STREAM eliminates guesswork, reduces manual processes, communicates risk in business terms and builds stakeholder confidence. Purpose-built by industry veterans, STREAM is designed to meet the complex and varied risk management and compliance needs of today’s leading companies.

    Pros

    • Useful
    • Helpful
    • Ease of Use
    • Understanding
    • Guidance
    • Risk Management