C-Desk vs. ThriveDesk
A side-by-side comparison based on G2 review data.
| Metric | C-Desk | ThriveDesk |
|---|---|---|
| Overall rating | 4.2 | 4.9 |
| Review count | 13 | 108 |
| Ease of use | 9.1 | 9.4 |
| Ease of setup | 9.3 | 9.5 |
| Quality of support | 9.3 | 9.5 |
| Meets requirements | 9.2 | 9.4 |
| NPS | 30.769231 | 93.396226 |
| Small Business | 53.8% | 65.4% |
| Mid-Market | 23.1% | 34.6% |
| Enterprise | 23.1% | 0.0% |
| Total page views | 21 | 1,194 |
| Total LLM citations | 2 | 677 |
C-Desk
This is a comprehensive tool for the organization to manage all service requests, not only to the IT department but to any department of any location in the organization.
ThriveDesk
ThriveDesk is a full featured customer service software for SaaS and eCommerce. Features included Shared Inbox, Live Chat, Chatbot, Knowledge Base and more..
- Features
- Customer Support
- User Interface
- Ease of Use
- Intuitive
- Helpful