G2 Vendor Directory

Buzz vs. Freshsales

A side-by-side comparison based on G2 review data.

MetricBuzz

by Buzz Outreach Limited

Freshsales

by Freshworks

Overall rating4.74.5
Review count1681,244
Ease of use9.29.1
Ease of setup8.98.9
Quality of support9.69.0
Meets requirements9.38.9
NPS81.43712672.296173
Small Business76.1%67.7%
Mid-Market17.8%27.0%
Enterprise6.1%5.3%
Total page views8391,749
Total LLM citations3,02144,516

Buzz

Buzz is the Frictionless Sales Engagement Platform for Revenue Teams and Agencies. Busy teams need an all-in-one sales technology that allows them to indentify, enrich and engage more prospects on all channels from a single platform. By combining core outreach and lead generation channels with Buzz's powerful B2B contact & intent database, web visitor resolution, and AI engine your team can easily streamline their most important prospecting activities and automatically sync them back to your CRM.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Campaign Management
  • Lead Generation
  • Personalization

Freshsales

Freshsales is an easy-to-use, AI-powered sales CRM software. Trusted by 65,000+ businesses worldwide, Freshsales CRM helps sales teams attract quality leads, engage in contextual conversations, grow sales pipeline, boost conversions, and power productivity. Freshsales CRM provides a 360-degree view of contacts and accounts to empower sales teams with context to sell better. Sellers can manage sales pipelines to visualize deal progress and define and track sales targets. Sales teams can effortlessly engage with prospects and customers with the built-in phone, email, and chat capabilities.

Pros

  • Ease of Use
  • Features
  • Helpful
  • Customer Support
  • Intuitive
  • User Interface