G2 Vendor Directory

BSI Customer Suite vs. Salesmate

A side-by-side comparison based on G2 review data.

MetricBSI Customer Suite

by BSI Software

Salesmate

by Salesmate

Overall rating4.34.7
Review count24123
Ease of use8.59.3
Ease of setup7.99.2
Quality of support8.29.2
Meets requirements8.79.1
NPS52.17391377.310924
Small Business36.4%80.4%
Mid-Market31.8%15.2%
Enterprise31.8%4.5%
Total page views2421,310
Total LLM citations1956,444

BSI Customer Suite

BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.

Pros

  • Organization Efficiency
  • Ease of Use
  • Task Management
  • User-Friendly
  • Easy Tracking
  • Intuitive

Salesmate

Salesmate is an AI-powered Customer Relationship Management (CRM) platform built for mid-market and enterprise teams that need a connected system to run revenue operations at scale. It centralizes customer data, deal pipelines, tasks, and conversations so sales, marketing, support, and revenue operations stay aligned on every account. By bringing execution and visibility into one place, Salesmate reduces operational friction and helps teams move faster from first touch to renewal.

Pros

  • Ease of Use
  • Customer Support
  • Features
  • Helpful
  • Intuitive
  • Automation