BSI Customer Suite vs. Instantly
A side-by-side comparison based on G2 review data.
| Metric | BSI Customer Suite | Instantly |
|---|---|---|
| Overall rating | 4.3 | 4.8 |
| Review count | 24 | 4,161 |
| Ease of use | 8.5 | 9.5 |
| Ease of setup | 7.9 | 9.3 |
| Quality of support | 8.2 | 9.6 |
| Meets requirements | 8.7 | 9.4 |
| NPS | 52.173913 | 89.956647 |
| Small Business | 36.4% | 94.8% |
| Mid-Market | 31.8% | 5.0% |
| Enterprise | 31.8% | 0.2% |
| Total page views | 242 | 16,431 |
| Total LLM citations | 195 | 92,605 |
BSI Customer Suite
BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.
- Organization Efficiency
- Ease of Use
- Task Management
- User-Friendly
- Easy Tracking
- Intuitive
Instantly
Instantly turns leads into clients with Automated Outreach, Deliverability Network, Sales Engagement, B2B Lead Database & AI-Powered CRM. Find your leads, create your campaigns, connect your sending accounts, and watch those leads turn into customers - with one, flat-fee subscription. Founded in 2021, Instantly is the leading sales engagement platform used by more than 35,000 customers, from solopreneurs to global agencies. Our goal is to be the simplest tool on the market to make money with cold email.
- Ease of Use
- Helpful
- Customer Support
- Time-saving
- Easy Setup
- Features