G2 Vendor Directory

BSI Customer Suite vs. HighLevel

A side-by-side comparison based on G2 review data.

MetricBSI Customer Suite

by BSI Software

HighLevel

by HighLevel

Overall rating4.34.6
Review count24654
Ease of use8.58.1
Ease of setup7.97.7
Quality of support8.28.4
Meets requirements8.78.9
NPS52.17391376.175549
Small Business36.4%94.6%
Mid-Market31.8%4.5%
Enterprise31.8%0.9%
Total page views24210,121
Total LLM citations195139,405

BSI Customer Suite

BSI Software is Europe's leading CRM/CX-platform for organizations that want to design, automate, and continuously optimize customer relationships. With the BSI Customer Suite, we bring together CRM, Customer Data Platform (CDP), Marketing Automation, Sales, Service, Customer Engagement, and AI in a single modular platform—seamlessly integrated and designed to support the entire customer journey. BSI delivers a true end-to-end customer suite.

Pros

  • Organization Efficiency
  • Ease of Use
  • Task Management
  • User-Friendly
  • Easy Tracking
  • Intuitive

HighLevel

HighLevel is an all-in-one Sales & Marketing CRM currently powering hundreds of thousands of businesses worldwide. Functionality includes CRM, Email, 2-way SMS, Consolidated SMS/Messenger/Instagram DM/Whatsapp/GMB Chat, Outbound Calling, Call Tracking, Call Recording, Power Dialer, Form Builder, Survey Builder, Funnel Builder, Website Builder, Online Scheduling, Workflow Automation, Social Media Scheduling, Proposals, Estimates, Invoicing, Reporting, Webhooks, and more!

Pros

  • Features
  • Helpful
  • Customer Support
  • Feature Richness
  • Automation
  • Ease of Use