G2 Vendor Directory

Broadvoice vs. VirtualPBX

A side-by-side comparison based on G2 review data.

MetricBroadvoice

by Broadvoice

VirtualPBX

by VirtualPBX

Overall rating4.54.2
Review count6435
Ease of use9.48.5
Ease of setup9.27.6
Quality of support9.28.8
Meets requirements9.28.5
NPS73.01587354.285714
Small Business59.4%97.1%
Mid-Market26.6%2.9%
Enterprise14.1%0.0%
Total page views230272
Total LLM citations796447

Broadvoice

Broadvoice simplifies communications for small and medium businesses (SMBs) by combining powerful cloud PBX, UC and collaboration features with virtual call center in one award-winning Unified Communications as a Service (UCaaS) platform that delivers enterprise-class features at affordable rates. The platform is connected to Broadvoice’s secure, redundant network and hosting infrastructure, enabling SMBs to connect with customers securely anytime, anywhere and with any device. Broadvoice is ranked in the Deloitte Technology Fast 500 and Inc. 500 Fastest Growing Private Companies in America.

Pros

  • Ease of Use
  • Customer Support
  • Reliability
  • VoIP Services
  • Customer Service
  • Accessibility

VirtualPBX

We built the very first cloud phone system back in 1997. Today, we’re still keeping it simple for small businesses: fast, reliable calling, no contracts, and no hidden fees. Get every single feature on one smarter plan. Stay connected to your team and customers from anywhere. Need an extra set of hands? Smart AI tools answer calls and handle routine tasks so you can do more with less. And our real, US-based support is always here to help.

Pros

  • Customer Support
  • Helpful
  • Customer Service
  • Navigation Ease
  • Quick Setup
  • Efficiency